Image is everything. Human Resources departments work daily to garner a reputation that attracts new associates and helps to retain current staff at organizations of all sizes. At Heartland Bank, Andrea Ramirez devotes her time and talents to the HR department to build camaraderie that supports the inclusive and dynamic image that makes the bank unique and desirable.

A Heartland associate is not just a bank employee. These associates are dedicated team members, community partners and client advocates. They strive to provide value in every transaction, and they take pride in accomplishing a new goal, completing a strategic project or building long-term relationships. Angela Murphy has been a Heartland associate since 2019, and she is proud to know that she is making a difference one day at a time.

Following the Great Resignation of 2022, many companies looked forward to the Big Stay. Heartland has inherently supported associates that stay the course and often move to positions that suit them best. Adecia Stover has chosen to commit to the team, and credits culture and the comfort of knowing she can count on a spot here at Heartland even through uncertain times like Covid – “I am forever grateful for Heartland and will always remain a big fan!”

Customer service is often what makes or breaks a business. At Heartland Bank, customer service is a priority in every department, every day. Denise Marcum-Foulks is Heartland’s Senior Collection Specialist, and her daily goal is to help her clients in any way she can.

Since its beginning, Heartland Bank has proudly focused on relationships, community involvement and serving its clients with honesty and integrity. This is only possible with associates that work with the same passion and commitment that the bank has operated with for the past 100 plus years. With over 17 years devoted to Heartland, Teri Rice is an associate who found inspiration in 2007 when she walked through the doors of Heartland and hasn’t looked back even once!