Protect Your Business

Threats are out there – let us help you keep them out there

Heartland Bank is not just committed to the financial well-being of your business; we are equally ready to guide your fraud protection. With Positive Pay, our Risk Assessment, and Card Valet, Heartland has partnered with Fiserv, IBM and Centrix to offer sophisticated technology for avoiding fraud during your online banking/website usage and your debit/credit card usage.

Positive Pay

  • Defense against check fraud
  • No special software or custom interface
  • Click here for more information

Risk Assessment

  • Free self-assessment tool
  • Quick session completion
  • Click here for more information

Card Valet

  • Protect your debit and credit cards
  • Easy to use mobile app
  • Click here for more information

Security and Fraud Protection Center

Dedicated to Your Banking Security

As your trusted financial partner, Heartland Bank is committed to protecting the confidentiality of your personal and financial information.  We acknowledge your trust and are committed to providing an environment in which your account information remains secure. Our security professionals realize that this is a day-to-day commitment and are dedicated to employing the industry best practices to ensure your financial well-being.

Some of the steps we follow:

  • Employ the most up-to-date security standards
  • Continuously monitor our security protocols
  • Utilize layered security practices
  • Coordinate with regulatory agencies and law enforcement to update fraud prevention guidelines for our customers and employees

Heartland Bank will not request confidential information from you via email, phone, or other electronic means.

Need Support?

Lost or Stolen Card

Available 24/7

Contact Client Services/Report Fraud

Available Monday to Thursday from 8 a.m. to 5:30 p.m. Friday 8 a.m. to 6:30 p.m. Saturday 8 a.m. to Noon.

If fraud occurs after hours, please call the number above at 8 a.m. the next business day

Chat Agents Available:

Available Monday to Thursday from 8 a.m. to 5:30 p.m. Friday 8 a.m. to 6:30 p.m. Saturday 8 a.m. to Noon

Visit Us

Stop by any of our 20 branch locations

Protect your information – we have a few tips to keep you on a safe and productive path when using all your electronic devices

Prepare, prevent and protect; understanding your responsibilities just might keep you one step ahead of scams and possible fraud

Report a lost or stolen debit/credit card immediately with our convenient 24/7 numbers

Check your accounts and keep a step ahead of fraudulent activity - be smart and do your part!