Report a Lost/Stolen Card

Stop, look and call

This is an important concern and we understand that. Our contact numbers will help you 24 hours a day, 7 days a week for 365 days a year. Please provide as much detail as possible about the accounts or transactions in question including dates, account or transaction numbers and any additional information that may assist us.

  • Debit Card Lost/Stolen: 1-844-202-5076
  • Credit Card Lost/Stolen: 1-844-267-2744
  • Use CardValet to control debit and credit card usage

Any other questions or account concerns can be directed to the Heartland Bank Client Services department at 1-800-697-0049 during normal business hours.