How do I change my address (I am not an online banking user)?

Visit your nearest branch for assistance – for your safety and security, Heartland requires a signature to change an address.

What is the bank’s holiday schedule?

Heartland Bank will be closed on the following holidays corresponding with the federally observed calendar day:

  • New Year’s Day

  • Martin Luther King Jr. Day

  • President’s Day

  • Memorial Day

  • Juneteenth National Independence Day

  • Independence Day

  • Labor Day

  • Columbus Day

  • Veterans Day

  • Thanksgiving Day

  • Christmas Day

What are your current branch locations and contact information for them?

  • Capitol Square: 101 S. High Street, Columbus, OH 43215 (614) 416-0244

  • Clintonville: 4476 North High Street, Columbus, OH  43214 (614) 745-0070

  • Delaware: 1754 Columbus Pike, Delaware, OH  43015 (740) 461-2265

  • Dublin: 6500 Frantz Rd, Dublin, OH 43017 (614) 798-8818

  • Ft. Mitchell:  2500 Chamber Center Drive, #100, Ft. Mitchell, KY  41017  (859) 341-2265

  • Ft. Thomas:  602 S. Ft. Thomas Ave., Fort Thomas, KY  41075 (859) 442-8900

  • Gahanna: 850 North Hamilton Road, Gahanna, OH 43230 (614) 337-4605

  • Grove City: 2365 Old Stringtown Road, Grove City, OH 43123 (614) 875-1884

  • Hilliard: 3971 Main Street, Hilliard, OH 43026 (614) 710-1640

  • Johnstown: 730 West Coshocton, Johnstown, OH 43031 (740) 967-6500

  • Kenwood: 7755 Montgomery Road, Suite 180, Cincinnati, OH 45236 (513) 832-7333

  • Newark: 44 West Locust Street, Newark, OH 43055 (740) 349-7888

  • Pickerington: 421 Hill Road North, Pickerington, OH 43147 (614) 321-4919

  • Reynoldsburg: 6887 East Main Street, Reynoldsburg, OH 43068 (614) 416-0400

  • Stygler Road: 67 North Stygler Road, Gahanna, OH 43230 (614) 475-7024

  • Union:  8735 Old US Hwy 42, Florence, KY  41042 (859) 384-0600

  • Upper Arlington:  1800 W. Lane Ave., Upper Arlington, OH  43221 (614) 502-8855

  • West Columbus: 130 North Wilson Road, Columbus, OH 43204 (614) 351-2100

  • Westerville: 450 South State Street, Westerville, OH 43081 (614) 839-2265

  • Whitehall: 430 North Hamilton Road, Whitehall, OH  43213 (614) 416-4601

Can I do all my banking at Heartland?

Of course!  Heartland Bank, founded in 1911, provides full service commercial, small business, and consumer banking services; alternative investment services; insurance services; and other financial products and services. Heartland Bank is a member of the Federal Reserve, a member of the FDIC and an Equal Housing Lender.

Is there a way to easily move my checking account from another bank to Heartland?

Download our Switch Kit to get the process started and if you still need help, please contact your local Heartland Bank branch.

What is the stock symbol for Heartland Bank?

Heartland BancCorp is a registered Ohio bank holding company and the parent of Heartland Bank.  Heartland BancCorp is currently quoted on the OTC Markets (OTCQB) under the symbol HLAN.

How do I make a Heartland Bank loan payment?

You can make a payment on a Heartland Bank loan by clicking here for access to several options available for quick and easy payment. 

Is my loan payoff amount the same as my current balance?

Your payoff amount is how much you will have to pay to satisfy the terms of your loan and pay off your debt. Your payoff amount is different from your current balance.

How do I find out a Heartland Bank loan payoff amount?

For accurate payoff information, contact Heartland Bank’s Loan Operations Department at 614-552-0511.

I received a loan payoff quote. How can I submit this loan payoff to Heartland Bank?

You can submit your loan payoff at any Heartland Bank branch, submit a transfer through Online Banking or mail your payment to the following address:

Heartland Bank
Loan Operations
430 North Hamilton Rd.
Whitehall, OH  43213

Where can I find Heartland Bank’s current loan, line of credit and mortgage rates?

For the most accurate rate information, click here.

Are my depository funds FDIC insured?

FDIC insurance covers all deposit accounts, including:

  • Checking accounts
  • Savings accounts
  • Money market deposit accounts
  • Certificates of deposit

The standard insurance amount is $250,000 per depositor, per insured bank, for each account ownership category. FDIC insurance does not cover other financial products and services that banks may offer, such as stocks, bonds, mutual funds, life insurance policies, annuities or securities. To learn more, contact the FDIC toll free at 877-275-3342 or visit

What is the FDIC?

The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government. The FDIC protects depositors of insured banks located in the United States against the loss of their deposits if an insured bank fails. Any person or entity can have FDIC insurance coverage in an insured bank. FDIC insurance is backed by the full faith and credit of the United States government.

What kind of career opportunities do you have available at Heartland Bank?

Please visit our Career Opportunities page for information about employment with Heartland Bank. Heartland Bank is an Equal Opportunity Employer.