HOME > Contact Us > FAQs > Entries

 

How do I enroll in Text Banking?

In your Online/Mobile Banking go to:

  • "Services" tab, then click on "Text Enrollment" and follow the instructions
  • Then go to "Settings" and then "Account Preferences" 
  • Here you will need to enable each account that you want on Text Banking
  • You will also need to establish text nicknames for ech of those accounts - these are limited to FOUR characters only! 

Why do I receive Text Banking message errors when I try to request my account balance or transactions?

Text Banking's text message service requires each account in Online/Mobile Banking to have a nickname.  If you have not named your accounts, you will need to in order to use this service. When creating nicknames in Online/Mobile Banking, use only FOUR characters.

Are Text Banking commands case-sensitive?

No.  Whether you text BAL or bal, you will receive a response with your account balance information.

What should I do if I don’t get a response to a Text Banking request?

Confirm that you sent your request to 226563.  Be sure to check keywords and any additional information required (nickname, command, etc.).

RSS