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Ending on a thankful note…

Ending on a thankful note…

Wednesday, November 20, 2019/Categories: Heartland Bank, Home Page Story

With success, there’s gratitude. With prosperity, there’s appreciation. With all of these, there’s thankfulness – for past success, present prosperity and future accomplishments. Heartland Bank ends 2019 on a thankful note with abounding accolades to the associates, clients and communities it serves.

The Heartland family consists of over 200 associates throughout Central Ohio. With dedicated individuals that prosper and interact within collaborative work environments, Heartland’s success has been shared through associate wellness and life-enriching offerings. At the home office, 4 bicycles stand ready for riders to utilize on the Whitehall City Park bike path behind the Heartland Bank Corporate Center. In addition, workout classes have been added through lunch break intervals along with afterwork sessions. Tuition assistance was recently added in addition to the Heartland Cares program. This program was designed to offer aid to Heartland families facing life challenges and hardships.

Our clients, often thought of as part of an extended Heartland family, have answered our surveys, engaged in live chats and commented on our social media posts – we asked, and you answered! For this, we thank you. Without feedback, both positive and negative, we couldn’t continue the excellent customer service strived for every day! At Heartland, associates are encouraged to listen to their clients and not just to simply hear their voices. Listening and hearing can be different, but our goal is to make them the same.

Our local communities additionally deserve our thanks as they have partnered with us on civic activities, community outreach projects and goodwill events. The communities we serve are the foundation for our success. With a solid foundation, Heartland can prosper, local businesses can prosper, and the growth of both can lead to local jobs and partnerships committed to a strategically guided future. As Central Ohio’s Community Bank, Heartland seeks to add value to the relationships that span Franklin, Licking and Fairfield counties creating more than just ordinary financial bonds but diverse, long-lasting community ties.

As our friends, clients and families enjoy the holiday season that is fast approaching, we simply want to share our thankful side and convey our gratitude for the success of our bank and staff over the last year. According to John F. Kennedy, "As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.” At Heartland Bank, this is evidenced by a sound mission statement that guides individuals at all levels:

It is Heartland Bank’s mission to provide the best-personalized financial services at competitive prices for the economic growth and well-being of individuals and businesses within our communities. This goal shall be accomplished through well-trained, caring employees, with unquestionable integrity, who practice sound and innovative banking principles, which will maximize bank profits and growth.

Again, words to live by…

Happy Holidays from Heartland Bank!

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