Privacy Policy

What Does Heartland Bank Do With Your Personal Information?





Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Income

  • Account Balances and Account transactions

  • Credit History and Credit scores


All financial companies need to share Customers'personal information to run their everyday business. In the section below, we list the reasons financial companies can share their Customers' personal information; the reasons Heartland Bank chooses to share; and whether you can limit this sharing.



Reasons we can share your personal information

Does Heartland Bank share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes — to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes — information about your transactions and experiences



For our affiliates’ everyday business purposes — information about your creditworthiness



For our affiliates to market to you



For nonaffiliates to market to you




To limit our sharing

Please note: If you are a new customer,  we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Call 800-697-0049 or go to  www.Heartland.Bank/Privacy

Who we are


Who is providing this notice?

Heartland Bank

What we do


How does Heartland Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. At Heartland Bank, respecting the privacy and the security of your personal information is the foundation of our banking relationship.

How does Heartland Bank collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or

  • Apply for a loan or

  • Make deposits or withdrawals from your account or

  • Seek financial or tax advice or

  • Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness

  • affiliates from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account -  unless you tell us otherwise




Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • TransCounty Title Agency


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Investment Service Companies

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Investment Service Companies


Permissions the Heartland Bank Mobile Application may ask for:



Required For


Allows access to the device's camera

Mobile Remote Deposit

Files and Media

Allows access to files/media on the device

Secure Message Attachments


Allows access to device location

Maps - current location


Use biometric hardware

Biometric login options


Use fingerprint hardware

Fingerprint login option