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  • Please Note:

    • Normal return time is 72 hours.
    • There will be a $50 duplicate request fee for each additional payoff statement we send.
    • Borrower's signed authorization is required to process a payoff request.
    • Other borrower authorization forms may not be accepted.
  • Consumer Loan Payoff Request

    Borrower requests: Please click here to complete the authorization form online.  Be sure to click “Submit Form” once you have completed all the required fields.  You may also request a payoff in person, or by phone: (800) 697-0049.

    Title Company requests: Please click here to complete the form and print for the borrower to sign.  Then email the form to us at Loan.Servicing@Heartland.Bank.