Just over two years ago, we celebrated with our customer, Burton Metal Finishing, as they held their grand reopening after a devastating fire. Our solid relationship grew even deeper as we assisted the company from a state of destruction to a state of revival.
Recently, several Heartland employees, along with U. S. Senator Rob Portman and head of the U.S. Small Business Administration, Linda McMahon, toured the relatively new facility and observed the restored operations, coming about with the help of Heartland Bank and the SBA. These dignitaries were visiting as part of the SBA Ignite Tour and hoped to glean valuable information regarding the welfare of small businesses in the Columbus area.
Heartland Bank’s CAO, Steve Hines, was honored to share in the tour of long-time customer, Burton Metals. “We support our customers to guide their success. At times, that can even be providing lunch for employees cleaning up after a fire. Other times, it means staying the course with them as they fight to regain a stable financial position as a contributor to their community. It is a partnership built on trust and small community integrity,” shared Hines.
According to the U.S. Small Business Administration’s Media Advisory dated September 15, 2017, small businesses comprise 99.6% of Ohio’s total businesses with 46% of the workforce. Small businesses are the foundation of our communities and Heartland embraces this dynamic while committing to the communities that keep the business cycle alive and well.
Burton Metals is one of those SBA success stories and according to their Commercial Relationship Manager, Bob Crow and Director of Commercial Banking, Laurie Pfeiffer, who were also on the tour, they have earned the respect of their bankers and community for pushing through the difficulties. “Burton Metals weathered the storm and continued to fight through adversity,” added Bob as he reflected on their journey over the past several years. Heartland Bank and our Commercial Relationship Managers strive for this type of customer partnership and are committed to a financial journey to put all their customers on the road to success.