Heartland Bank is proud of the partnership with TransCounty Title established when Heartland BancCorp purchased the title company back in July of 2018 and even more proud of the quality associates that came with it! Rob Febes of the TransCounty Circleville location is the associate in the spotlight and Heartland is honored to share his story!
Born and raised in Circleville, Ohio, Rob has called TCT his work home for 12 years. He is the branch manager with a staff of 4 associates. Rob manages the daily office schedule, oversees marketing for his TCT location and the processing and closing of clients’ files. “Every day in title is an adventure; you never know what each new day will bring your way or where you might end up meeting people for signatures,” shared Rob.
Even though Rob is totally devoted to the title business, his first position was actually at a local pharmacy. He went from there to a bookkeeping position at a bank in the area, spent a bit of time in loan administration at a different local banking institution, then finally settled on the title insurance business in 1996. Rob’s goal for the future of his TCT office is simple, “Obtain and maintain new clients through outstanding customer service.”
When asked what he is most proud of from his time spent with the Heartland family, Rob said, “I was awarded the Quality and Excellence lapel pin.” This award is given by Heartland associates to Heartland associates, which includes the hard-working individuals of TransCounty. “Quality and Excellence means to always do your best, so you have no regrets.” Rob is also very proud of the culture that Heartland supports and promotes within its ranks, knowing the importance of upholding the “family feeling.”
Rob understands family, and in his time away from work, is not only devoted to his two daughters, Calee and Chloe, and his granddaughter, he is passionate about giving back to the Circleville community where he lives and works. Rob is a voting delegate and active board member of the Ohio Festival and Events Association, 2009 recipient of the President's Award from the OFEA Board of Directors, a 2013 inducted member of the OFEA Legion of Honor and was elected as treasurer of the OFEA in 2014. He's a past member of the RoundTown Relayers Team for the Relay for Life of Pickaway County and a past co-chairman of the Circleville DBA Christmas Parade. Rob is a member of the Pickaway County Chamber of Commerce and an active participant in the Pickaway County Marine Toys for Tots Foundation. In 2013, he was named the Pickaway County Chamber of Commerce Businessperson of the Year. Rob has many more affiliations that were just too numerous to mention.
If you are looking for a local bank or title company that understands the client’s perspective, values the associates providing quality service, and commits to the communities served, come on over to Heartland Bank and TransCounty Title where you’re treated like part of the family!