How does it feel to be a new associate at a company, barely getting your feet wet, then nearly 75% of the workforce is asked to work from home during a pandemic? Tammy Cohee was just that associate, joining the Heartland family from Victory Community Bank just before the work-from-home shift and the Heartland/Victory merger, and all she can say is, “Expect to be embraced!”
Tammy is the mortgage delivery manager in the consumer lending division. She transitioned to Heartland Bank a few months before the merger to assist with the realignment of the mortgage workflow. Her assignments have broadened with the responsibility of the consumer lending and servicing segments. With recent growth in these areas, her talents have also been utilized to anticipate adjustments to these workflows and processes.
When asked what achievements she is most proud of during her short time here at Heartland, Tammy answered, “It’s not so much my personal achievements, but that the operations staff was able to ensure customers were not adversely impacted by the merger. In the middle of a pandemic and extremely high loan volume, we all worked together to accomplish what looks like, in retrospect, an unachievable goal. I’m proud to be part of this amazing team!”
With Victory Mortgage for nearly 7 years, Tammy not only brings market experience to her team, she also exemplifies a community culture mindset. “You will be hard pressed to find a better culture and group of dedicated professionals. When the chips are down, Heartland will be there for their clients. The associates truly live it. We’re home-grown, so we know the communities and the market. When clients need help or advice, we step up and understand much better than a large, impersonal bank.”
Tammy insists on going above-and-beyond in not only her career, but also her personal life. At work, she believes that it’s not just about doing her job to the best of her abilities, but also about adding value and executing beyond expectations. This is additionally evident in her after-hours life as she is active in her community and engaged in various hobbies and interests.
“I was president of Columbus Mortgage Bankers in 2012 and spent many years on the board of directors for both the state and local organizations to support the industry. On a personal note, my husband and I have volunteered with English Springer Spaniel Rescue since 2004.”
The work-life balance is important at Heartland, and Tammy is a perfect example of how to make that work. “I like to scuba dive and travel, enjoy woodworking, painting, reading, cooking, gardening, boating, and golf, though I’m always open to other adventures!” Tammy does admit that her time is stretched a bit, so lately she is more strategic with structuring her off-the-clock time.
“We live on a couple of acres in the middle of the woods, so we enjoy the quiet neighborhood. This also gives me the ability to have my own small flock of seven chickens, two dogs and an outdoor cat. Interestingly, I was also the first girl in the Soap Box Derby which explains my woodworking hobby, not to mention the fact that I designed and built the She Shed in the photo below. In the past few years, we have traveled to Grenada and the Cook Islands in the South Pacific.” Tammy somehow finds time for a husband of 30 years and two grown sons.
If you’re looking for a bank that treats its associates and clients just like family, stop by any one of our 16 branch locations to experience the Heartland family at work!