What is an eStatement?

An eStatement is an electronic version of your statement with images available online via the Heartland Bank website, www.Heartland.Bank. You can view and print your statement from your computer.

Why should I enroll in eStatements?

You may no longer want to receive paper statements and realize that you prefer to receive your statements through our Online Banking system. Great reasons to go paperless:

  • Simple – less paper to keep track of
  • Fast – you’ll receive an email notification when your statement is available
  • Convenient – View and print your statements anytime

Do I need to sign up for Online Banking in order to have access to eStatements?

Yes, you must have Online Banking access in order to view your e-Statements.

How do I enroll in eStatements?

  • Log into your Online Banking account
  • Select Statements
  • Click on “Manage eStatement Preferences”
  • Click “Edit” and make the desired changes for each of your listed accounts
  • Select “Submit”

Select “Accept”

When can I view my eStatements?

You can log in to view your eStatements at any time! Your eStatements will be available within 24 hours after your statement cycle ends.

Is there a fee for eStatements?

No. eStatements are a free service once enrolled in Online Banking.

Do I need a new password or Login ID to access my eStatements?

No. Once enrolled in our Online Banking, you will have immediate access to your eStatements.

Will my eStatements look the same as my paper statements?

Yes. Your eStatement is exactly the same as a paper statement.

Will I be able to print my eStatements?

Yes. Once you open the eStatement, you will be able to print your statement just like you print any document on your computer.

How do I change back to paper statements?

  • Log into your Online Banking account
  • Select Statements
  • Click on “Manage eStatement Preferences”
  • Click “Edit” and make the desired changes for each of your listed accounts
  • Select “Submit”
  • Select “Accept”
RSS